- 0333 339 37 36
- support@towdapp.com
- United Kingdom
FAQ
Frequently Ask Questions
TOW’D is a nationwide breakdown recovery service connecting drivers with reliable towing and assistance services across the country.
Simply submit a request through our website or mobile app. Our network of service providers will then be dispatched to assist you.
Yes, we operate 24 hours a day, 7 days a week. We understand breakdowns can happen at any time, and we’re here to help whenever you need us.
You can easily create a TOW’D account on our website or mobile app. Click on “Sign Up” and follow the simple registration process.
TOW’D provides assistance for a variety of breakdowns, including mechanical issues, flat tires, battery failures, and more. If you’re unsure, feel free to contact us.
Response times may vary based on your location and the nature of the breakdown. We strive to dispatch assistance as quickly as possible.
Yes, TOW’D operates nationwide. We have a network of service providers covering a wide range of locations.
The cost of service depends on factors such as the type of assistance required and distance. You’ll receive a transparent cost estimate before confirming the service.
Log in to your TOW’D account and navigate to the “Profile” section. You can update your information, including contact details and vehicle information, from there.
Yes, you can cancel a service request before assistance arrives. However, once the service provider is en route, cancellation may be subject to a fee.
You can reach our customer support team via email at support@towdapp.com or by phone at 0333 339 37 36.
Let’s get the towing truck moving.
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At TOW'D roadside assistance, we understand that unexpected vehicle breakdowns can be a major inconvenience.
That's why we're here to provide prompt and professional breakdown recovery and roadside
assistance services 24/7. Our mission is to get you back on the road safely, minimizing disruptions to
your day.
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